Shipping modes, times, and costs

What does the contents of the package look like?

The pakcaging of Sandwich Gourmet is extremely well cared for. In fact, all the products contained inside are duly packaged, with the expiration date and the provenance in evidence.

Sandwich Gourmet is Made in Italy,by excellent producers, who have gained important recognition throughout their career, establishing themselves and confirming themselves in national and international competitions.

What will you find in the package?

  • The bread, packed in a vacuum
  • The charcuterie, vacuum-packed
  • A bottle of extra virgin oil, with a fill-in cap
  • A jar of chutney, with airtight cap

How long will I receive my Gourmet Sandwich?

We ship via Express Courier, which has always offered a fast and guaranteed service.
The average escape times are 2-5 working days, but delivery days can vary due to reasons of force majeure such as weather conditions and strikes.
Deliveries are made from Monday to Friday, in normal business hours, excluding national holidays, delivering the products to the address specified at the time of order.
It is very important, during the purchase phase, to provide a valid email address and phone number, so that the courier can communicate the takeover of the shipment and thus optimize the mode of delivery.

How and Payment Terms

    At the same time as the automatic confirmation email of receipt of the order, we will send the details for the bank transfer to be made before the departure of the goods.
    This payment method allows you to use your credit card by purchasing it safely. At the time of order confirmation, simply select the payment option “Paypal” to be directly transferred to the PAYPAL website, then dissect the link “Do you not have a Paypal account?”.
    The credit cards accepted are: all cards of the circuits VISA AND MASTERCARD, AMERICAN EXPRESS, DISCOVER AND CART AURA.
    PAYMENTS via POSTEPAY, all rechargeable cards operating within the VISA ELECTRON circuit and PAYPAL rechargeable cards are also accepted. At no point in the purchase process are we able to know the information about the buyer’s credit card or other methods chosen within the PayPal wallet. Any refunds will be made with the same means of payment by which the purchase was made.
  • Paypal
    Paypal is another absolutely secure online payment method that will allow you to make the payment of the order by accessing your account directly. Your account and credit card information will be managed directly by Paypal, who will simply provide us with an email notice after the payment has been made. When confirming your order, simply select the “Credit Card or Paypal” payment option to be directly transferred to the PAYPAL website, then enter your email and password to log into your Paypal account and complete the payment.

Return of goods and right of excess

If you are a “consumer” (i.e. a person who acts for purposes unrelated to the business, business, craft or professional activity that may be carried out), he is entitled, according to and for the effects of D. Lgs. 206/2005 updated by the Consumer Code in implementation of the Consumer Rights Directive 2011/83 in force since 14 June 2014, to withdraw from the Purchase Agreements within 14 days of the date of receipt of the Products subject to the Contracts of Sale. The right of withdrawal must be exercised by the customer by sending us a written communication, an e-mail indicated in the Contacts page, containing:
– the intention to use the right of withdrawal;
– the indication of the order number that gave rise to the Sale and Purchase Agreement from which it intends to withdraw.
In the event of the Customer exercising the right of withdrawal:
– the Customer must return the Products within 14 days from the date of the withdrawal notice;
– all costs related to the return of the Products are entirely borne by the Customers;
– Sandwich Gourmet undertakes to reimburse the Price as soon as possible, and in any case within 14 days from the date of receipt of the withdrawal notice provided that:
– the products have been returned and are intact;
– the original packaging / packaging of the products is returned and is intact;
– any accessories are also returned and they are intact;
– the products have not been used in a different way from that necessary to establish their nature, characteristics and functioning;
– Sandwich Gourmet will inform the Customer of the reimbursement of the price and may, to this end, request from the Customer his bank details (IBAN and holder of the current account).
In the event that the product is damaged or damaged Sandwich Gourmet will reimburse the product, but at the price less the depreciation caused by the customer.